Shipping Policy
At Zolane, we strive to ensure that your order is delivered to you as quickly and efficiently as possible. Below, you’ll find the details of our shipping process.
Shipping Methods
We partner with trusted carriers to deliver your orders safely and efficiently. Depending on your location, your order may be shipped via USPS, FedEx, DHL, or other reliable carriers.
Processing Times
Orders are typically processed and prepared for shipment within 1 business day. Orders placed before 2 pm (CST) will begin processing the same day. Orders after 2 pm will begin processing the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Times
Delivery times may vary based on your location:
- Domestic Orders: Most orders arrive within 3-7 business days after shipping.
- International Orders: Delivery times depend on the destination and customs processing but typically range from 10-12 business days.
Shipping Costs
- Domestic Free Shipping: We offer free shipping for orders over $80 within the United States.
- International Free Shipping: We offer free shipping for orders over $160 for international orders.
For orders below these thresholds, shipping costs are calculated at checkout based on your location and selected shipping method.
Customs Fees (For International Orders)
Please note that international orders may be subject to customs duties, taxes, or fees, which are determined by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.
International Shipping
We are proud to offer international shipping. Please note that customs duties, taxes, and fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us HERE, and we’ll be happy to assist you.